The uphill battle continues for Joplin’s IT staff

Earlier this year the city of Joplin was hacked. After the cyber intrusion, the city agreed to a contract with a cyber security firm to help protect it from future problems, but there is plenty of work for the city’s IT staff. KRPS’s Fred Fletcher-Fierro has more.

Photo by hitesh choudhary on

In early July, the city of Joplin lost control of its computer systems and city staff couldn’t make or receive phone calls over the city’s VOIP telephone system. Earlier this month the city council approved a $200,000 one-year contract with cyber security company Ravenii based in Kansas City, Missouri.

Mark Morris, the Director of IT for Joplin says the improvement of the city’s network is ongoing. “You’ll notice in 2022, the assess and improve the IT network infrastructure and security. That’s a long way of saying but I was up here the other night, and that is going quite well.” The Joplin IT staff will have their hands full in the upcoming year. The city council would like employees to be digitally, instead of the current system of paper checks. Also, Morris said that Joplin’s IT staff will be upgrading the city’s police and fire computer systems that haven’t been upgraded since 2009. For 89 9 KRPS, I’m Fred Fletcher-Fierro

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