According to the Better Business Bureau, pet scams hit an all-time in 2020 as millions of Americans spent more time at home. Four years ago the B B B recorded 884 pet scam complaints nationwide, resulting in about $450,000 in consumer losses. According to the non-profit, reports of puppy scams increased to over 4,300 in 2020. Stephanie Garland of the Better Business Bureau tells about a Springfield resident who recently fell victim to an online puppy scam. “So, unfortunately, she paid with a debit card, but we did ask for her to go ahead, and she’s working with her bank right now; she did file a police report with the Springfield police.” Stephanie recommends making online purchases with a credit card instead of a debit or gift cards. Credit card companies could refund your money even if you’ve been scammed.